Returns & Refund Policy

Last Updated: August 2, 2026

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Returns & Refund Policy carefully before placing an order.

Returns

Due to the nature of the products we sell, we do not accept returns once an order has been delivered.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.

When contacting us, please include:

• Your order number
• Clear photos of the item received
• Photos of the packaging (if applicable)

After reviewing your request, we will determine the appropriate resolution.

Refunds

Refunds are only considered if:

• You receive a damaged or defective item.
• You receive the wrong item.

Approved refunds will be processed to the original payment method.

Non-Refundable Items

The following items are not eligible for returns or refunds unless they arrive damaged, defective, or incorrect:

• Skincare products
• Body care products
• Hair care products
• Makeup products
• Men’s care products

Order Cancellations

Orders cannot be cancelled once they have been processed or shipped.

If your order has not yet been processed, please contact us as soon as possible. We will do our best to assist you.

Shipping Costs

Shipping charges are non-refundable unless the return or refund is due to our error.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team. We will be happy to assist you.