Shipping Policy

Last Updated: August 2, 2026

Thank you for shopping with us. We are committed to delivering your order safely, securely, and as quickly as possible. Please read our Shipping Policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment has been confirmed.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During product launches, promotions, or holiday periods, processing may take slightly longer.

Shipping Time

Estimated delivery times begin after your order has been processed.

Nigeria

• Standard Shipping: 2–7 business days

International Orders

• Standard International Shipping: 7–21 business days

Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or courier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may occasionally offer free shipping promotions. When available, the offer will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available), allowing you to monitor your package’s progress.

Incorrect Shipping Address

Please ensure your shipping information is accurate before completing your purchase.

We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

International Customs & Duties

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country’s customs authorities. These charges are not included in the purchase price or shipping fee.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including customs inspections, courier issues, severe weather, or public holidays.

We appreciate your patience and understanding in these situations.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Include:

• Your order number
• Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to resolve the issue as quickly as possible.

Split Shipments

If your order contains multiple items, they may be shipped separately to ensure faster delivery. If this happens, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions regarding your shipment, please contact our customer support team.

We are always happy to assist you and ensure you have the best shopping experience.